About us

Our Awards

The industry has taken note of our outstanding customer service, customer retention, market share and sales efficiency.

We are one of the most awarded dealerships in the nation.

Headquarter Automotive is the proud recipient of eight Toyota President Cabinet Awards—the highest honor a dealership can receive. The President’s Cabinet Award is only awarded to 12 dealers at most, recognizing those that demonstrate a commitment to customer satisfaction via business practices. We have also earned the President’s Award 20 times, in addition to 25 consecutive year wins of the Board of Governors Award. Additionally, we have been awarded the SET Chairman’s Council every year since the commencement of the program.

 

J.D. Power 2022 Dealer of Excellence Award Winner

At Headquarter Toyota, we pride ourselves on putting our customers first. For over 30 years, we have served over 2 million customers in Hialeah, Florida.

And we’re proud to announce that we have been officially certified in the J.D. Power 2022 Dealer of Excellence Program.

As part of this exclusive program, we have been recognized as providing an “exceptional customer experience.” J.D. Power – a leading voice in automotive industry research – determines its Dealer of Excellence recipients by evaluating sales experience ratings for the showroom and service center.

For a confident car buying experience, choose a dealership you can count on. Explore our new cars for sale in Hialeah and contact us for more information. We’re happy to help.

*Disclaimer: J.D. Power 2022 Dealer of Excellence Programs recognition is based on individual dealer sales satisfaction research results and successfully passing a J.D. Power audit of dealership sales practices. For more information visit jdpower.com/DOE.

Our numbers

All of our companies are very well capitalized. Headquarter Toyota, for example, has a .30 debt-to-equity ratio.

On average, auto dealerships hold a .65 ratio. The dealership also has a 25% loan to value ratio on its mortgage. In comparison, industry average is between 50% and 75%.
Headquarter Automotive is proud to have served more than 1.8 million customers. We expect to officially hit the two million customers served mark by early 2018. Additionally, we have sold approximately 256,066 new and used cars since opening its doors in 1990. . We are a long-term, high sales volume group, with consistent performance year over year. Each dealership within the dealer group has been profitable every month since opening its doors.

SOLD

256,066

new and used cars since 1990

In Summary

All of our companies are very well capitalized. Headquarter Toyota, for example, has a .30 debt-to-equity ratio.

Two of our newest dealerships are LEED certified. All new Headquarter dealerships will have an emphasis on eco – sustainability with the goal of one day being recognized as the most energy-efficient automotive dealer group in the nation,

Family of dealerships include Toyota, Honda, Hyundai, Mazda and Genesis brands. The group has been profitable every month it has been in operation.

Experts on providing exceptional, award-winning client-centered service, using practices acquired from training partnership with Ritz-Carlton Hotel.

Headquarter Automotive is proud to have sold approximately 256,066 new and used cars since opening its doors in 1990. We are a long-term, high sales volume group, with consistent performance year over year.

One of the most awarded dealer groups in the nation:

  • Eight Toyota President Cabinet Awards
  • 20 President’s Award
  • 25-consecutive-year wins of the Board of Governors Award
  • Member of SET Chairman’s Council

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